Ludwood Interactive
Funding for Independent Schools
AboutContactMedia PackSubscribe to EnewsLegal
Latest news/legal update
Strategic insight
Financial insight
Accounting articles
Banking articles
Bursaries articles
Catering articles
Commercial Activities articles
Fees Management articles
Investment articles
IT articles
Property articles
Fundraising insight
Links
Opinions
The Directory
Shop
British International Schools
The Lighter Side
Connaught Education
Governors Handbook
Follow us on Twitter
Commercial Activities

Exploiting school assets

What sort of person would fit the role of commercial manager and how can you overcome some of the pitfalls he or she is likely to meet? By Nick Durkin

The level of appointment of a commercial manager will depend on a review of the school’s letting potential and whether or not the person appointed will control the sports centre and retail outlets – clothes shop, sports shop, and bookshop. Such a review is best undertaken by outside professionals who come with a fresh pair of eyes to explore the commercial opportunities. They can make an objective assessment of the school’s income potential in all areas and suggest annual attainment targets. It is important that the subsequent business plan is endorsed by the governors and the school’s senior management. 

While not impossible, it is likely that a commercial manager will come from outside the academic/support staff community. He/she will bring skills from other businesses that will be essential in running a successful lettings programme for the school, whose turnover could grow to a substantial six figure sum.

A successful track record in business development is essential, but the school should realise that to outsiders schools have hierarchical management structures which can appear daunting. It is therefore essential to appoint someone with resilience and sense of humour who can maintain excellent relations with academic and support staff alike.

The commercial manager will usually report to the bursar, sit on the board of the school’s trading company(s) and be a member of the common room.

Non-fee income
Schools generally refer to lettings as the generic term for non-fee generated income. This category of income includes courses, dinners, hire of facilities, music school theatre, art school, sports pitches and sports centres. The commercial manager will have to allocate priorities for each area of business under his or her control. One area with the potential to increase school facilities and income generation is the sports centre, particularly if combined with a swimming pool. 

Many schools, both boarding and day, now run dual-use sports centres that combine both pupil and public use. While pupil use will be the priority, there is substantial free time for commercial use. Managed professionally, a sports centre should generate a revenue surplus and cover year-round running costs.

CASE STUDY: Girls’ Boarding School, Dorset

Having financed the extension of their existing sports facilities to include a new swimming pool, changing rooms, offices and support services, the school’s governors thought it prudent to investigate the running costs for the new facility using various assumptions.

The operating costs of the new facility, including the costs of enhancing pool safety by employing a lifeguard to cover lessons and likely use by staff, parents and other local schools, were estimated at £160,000pa. It was against this financial background that the governors considered the income potential of the new pool facility.

Simple lettings
Adopting a simple lettings policy of hiring the pool by the hour at prevailing rates outside school hours would generate a gross £60,000, but would necessitate a revised management structure and additional annual operating costs of £20,000.

While this route would impact on the school’s budget by £40,000pa, other, more ambitious, commercial options were considered.

Adding value
Adopting a commercial strategy of adding value, the school identified that by delivering its own swimming lessons, a further £40,000 net could be generated. The external facilities company would establish the business over three years by handing over a viable and sustainable business by year three. In addition to increasing pupil facilities, the school could deliver educational benefit to the local community as part of its public benefit strategy.

By adding this value, the operating deficit could be reduced to £80,000. It was, however, felt that even this deficit could be challenged by a more robust approach.

Dual use: part-time
A holistic approach was then adopted by the governors who accepted the principle of developing the school’s sports facilities as a full dual-use centre.

Firstly, they considered the impact of opening to the public 4pm-10pm daily and at weekends, incorporating the pool, fitness suite and sports hall. The forecasts indicated that a break-even could be achieved, meeting all operating costs from income. While this removed the ongoing burden on the school, it did not offer a way of repaying the set-up costs and operating losses incurred during the initial phase, or indeed provide sufficient margin for error should future external income fail to increase as anticipated.

Dual use: full-time
The governors felt that a commercial strategy should be considered. Fundamental to the viability of a dual-use centre is ensuring maximum use of the space to minimise overhead costs. The direct cost of sales is marginal once the management and corporate structures and costs are established. The principle of operating throughout the day in a fully commercial manner can minimise overheads and therefore be profitable if the design of the facility and school timetable are sufficiently flexible.

Various business models can also be adopted. In this instance, a charitable trading company was created which in turn engaged an external facilities company under a management contract to provide an experienced management team to implement the business plan and recruit and train new managers who will take over the running of the centre for the school when the contract concludes.

As the process developed, it was apparent that the school would benefit from restructuring its own timetable, this in turn enabled the trading company to maximise commercial opportunities available, with the consequence that the centre will be available on more occasions to the local community and other schools.

Adopting this holistic approach while placing the school’s requirements first, allowed the school to consider the viability of various operating models, from full private membership to simple pay and play. Balancing risk with access and the opportunity to facilitate public benefit, a mixed economy was developed.

Mixed use
When open, a restricted number of memberships enjoy limited access at premium prices. High margin, added value activity run by the centre will mitigate the effect of lower margin, higher risk activity. An attractive programme of classes and courses will be available throughout the year. In keeping with the centre’s mission statement, access will not be limited by age, ability or economic circumstance, while affordable pricing structures allow various pay and play options. Banded pricing enables the centre to offer schools and local community groups access at affordable rates, in many instances below those offered by local authority venues.

The management and school are now developing strategic partnerships with sports development officers and local groups, thus supplementing key elements of the town’s leisure and sports programme.

In order not to place too excessive a demand on facilities or the school, a funding package has been arranged that allows the sports centre to adopt a prudent development plan with income forecast to grow steadily, maturing over five years. Costs level out in year three. Operating forecasts are modest, with surpluses achieved in year eight, with capital interest payments met in year two. Capital can be repaid from year eight.

Critical to the success of the scheme is the commitment of the school governors and the company’s board to a sales-driven strategy, acknowledging the implicit cost of launching a commercial business on this scale.
Prudent forecasts, aggressive cost control and commercial management procedures will allow the business to grow and to meet all costs without any impact on a school’s long-term resources.

By reviewing various financial models and the school timetable, it was possible to create a company which can maximise the commercial opportunities available.
 

Nick Durkin is the former bursar at Charterhouse and is now a consultant with Athis.

Return to Commercial 

 

 

Site designed by Ludwood Interactive